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Social Media for Business PDF Print E-mail

Here are some notes that I took from a webinar I took last week about using social media to benefit your business. 

First and foremost: Define your end goal for social media. Do you want to gain more partners? More direct sales? More targeted traffic? Brand recognition? Or is it simply to listen to your customers?

Who is your target?

  1. Define attributes of your best customers 
  2. Define your brand in terms of the other person’s interest (first state your problem, explain you can solve and then how. Example: “Ya know how people want to lose weight? Well, I’m the person who can help with that and my way allows you to eat whatever you want.”) 
  3. Differentiate your brand and message 

Narrow your target audience by: attributes, demographics, psychographics, who can be eliminated, geographic, etc.

Google your top 5 competitors and compare: 

  • Don’t reinvent the wheel (if they have something that’s working, use it)
  • Use a SWOT Analysis
  • Who are they connected with?
  • What networking sites are they on?
  • What are they talking about? What messages are in their profile? 

10 Keys for Success

  1. Start with an end in mind
  2. Select the right sites
  3. Set up your profiles to be found (use keywords)
  4. Get people talking about you
  5. Build partnerships
  6. Leverage strengths of each SM platform
  7. Build a bridge to your business
  8. Cross-connect and maximize content
  9. Get help with consistency
  10. Be real, be unique, be entertaining! (Personalization is vital!) 

*Your goal is to personalize your business profile by setting it up in your name with links to your business. Open up and be transparent. Allow them to get to know you. Have a personality and let it show through in your updates.

If an employee isn’t on the same page with you concerning the social media strategy your company has in place, they shouldn’t be connected to the company because they aren’t consistent or pushing to reach the end goal.

 

Kristina Davis, Graphic Designer. 

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