Comments for Customer Loyalty Still Exists If You Earn It at http://www.digcreative.com , comment 1 to 2 out of 2 comments http://www.digcreative.com Tue, 07 Feb 2012 07:06:39 +0100 FeedCreator 1.7.3 http://www.digcreative.com/index.php/dig-blog/customer-loyalty-still-exists-if-you-earn-it.html#comment-35 Arun, Thanks so much for the good wishes. It's nice to know that people are listening! Kate - Kate Dunn Mon, 08 Feb 2010 08:26:32 +0100 http://www.digcreative.com/index.php/dig-blog/customer-loyalty-still-exists-if-you-earn-it.html#comment-34 Hello Kate, You are absolutely correct when you mention about customer loyalty. In my experience companies overlook an important aspect of constantly educating the client and being 'True Listners'. Most of the sales persons tend to move into a grocery clerk mentality - they just take the orders without asking what it is for and how they could help them make it better. There is somehow a insecure feeling with the companies that if they educate the client then they might lose them!! Please continue to write such incisive views, that too from a company owner! It is very refreshing. Best wishes, Arun - Arun Upadhyaya Fri, 05 Feb 2010 09:36:33 +0100